Students’ frequently asked questions

How do I register and log in?

You can only register if your school is taking part in the event. If so, you should get an log in card from your teacher. You need to enter the username and password from that card on the website homepage.

If your school is not taking part, nag your teacher to sign up for the next event! But don’t give your teacher too much of a hard time – spaces are limited, maybe they did try to get you in. Get them to apply for the next one. If you are a teacher you may want to talk to your Head of Department. Teachers can register your interest in the next event on the teacher sign up page.

I’ve forgotten my password, what do I do?

Don’t worry, there’s various things to try:

  1. Click on the forgotten password link and we can email it to you again. Your username is on the email we sent when you registered.
  2. If that doesn’t work (for example, if you didn’t give us an email address) then your teacher can email us at admin@imamedic.uk telling us your name and username. We’ll then email your teacher a new password for you.

Can the students win anything?

In each zone we pick a student winner at the end of the event. This is the student who, in the opinion of the moderators and healthcare workers, has asked the best questions and participated fully in the event!

The student winner gets £20 gift voucher and a winners’ certificate. Headteachers in the past have presented the prize to the winning students.

How secure is it?

Security is a top priority. Only students with log in cards can log in. We only send out these cards to registered teachers who’ve been allocated classes. We also strictly moderate all live chats and questions to make sure that student identity and information is protected. If you’ve got any questions about security, please contact admin@imamedic.uk.

How do I give feedback?

All feedback (good and bad) is greatly appreciated. We take everything you tell us on board and this helps us to improve our next events.

If you have any comments please email us at admin@imamedic.uk. We look forward to hearing from you!

What’s all this about £500 prize money?

The winning healthcare worker in each zone (as voted for by the students) wins £500 to be spent on a public engagement project.

You can find out what they plan to spend the prize money on by looking at their profile and cast your vote for your favourite.

We ask winners to write a short report that we’ll put up on the website (you can see examples from our sister project on the I’m a Scientist site), to tell the students who voted for them how they spent the money.

What is this site about?

I’m a Medic, Get me out of here will give school students across the East Midlands the opportunity to meet and interact with healthcare workers in general practice. Through reading profiles, questioning, and taking part in live chats, school students will see healthcare workers as people like them, will improve their aspirations and begin to see a medical career as something for them.

A free online event where school students meet and interact with medical doctors, nurses, pharmacists, and primary healthcare staff. It’s an X Factor-style competition where students are the judges.

Students challenge the medics over fast-paced online text-based live CHATs. They ASK the medics anything they want, and VOTE for their favourite to win a prize of £500 to spend on further public engagement.

You can only talk on the site if you are one of the students, teachers or healthcare workers who are taking part. And you can only vote if you are one of the students, but anyone can look around and read what is being said. Go on, have a look. From the main log in page, just pick a zone and browse around!

During the event young people use web technology they feel comfortable with, to ‘meet’ healthcare workers. They ask questions and have live chats, and then vote for their favourite. The winning healthcare workers will receive £500, to be used on public engagement.

I’m a Medic brings people together, gives young people a voice and teaches them about careers in healthcare in a fun, memorable and engaging way.

I’m a Medic, Get me out of Here! is produced by Mangorolla CIC and Gallomanor, specialists in helping organisations engage their communities.

What can I do on the site?

Students can:

  • ‘Meet’ the healthcare workers
  • ASK them questions
  • Let healthcare workers know their opinions
  • Find out what real healthcare workers are like and what they do all day
  • Engage in live discussion about real-life healthcare
  • CHAT live with healthcare workers and ask them questions
  • Choose which healthcare workers they think should get £500 by VOTING for the person they want to win
  • Enter a contest to win £20 in gift vouchers
  • Find links to career information, and study help, on the web

Healthcare workers can:

  • Engage with students
  • Contribute to education and careers advice
  • Hear what students and teachers have to say about healthcare
  • Hear about the work other healthcare workers are doing
  • Get awarded £500 to spend on public engagement if they impress the students enough!

Teachers can:

  • Show their classes how healthcare works in the real world
  • Download and use lesson plans and resources
  • Get support for teaching the Working Scientifically part of the curriculum
  • Make science lessons fun!

We hope everyone will find I’m a Medic, Get me out of Here! useful, engaging, and enjoyable. Explore the site, check out the healthcare workers’ profiles, the live chats and all the questions that have been asked before, and… have fun!

Will all my questions get answered?

Nearly all questions will be answered.

If you ask a really rude question, moderators will take it out. Sometimes healthcare workers get asked the same question many times: moderators will take out repeat questions and add your name to the first one.

Actually answering questions, of course, is up to the healthcare workers.

Why hasn’t my question been answered yet?

Firstly check that it hasn’t been answered yet. Your answered questions should appear on your profile page. We will also email you to let you know if we have your email address, but sometimes our emails go into the spam folder.

Secondly, give it some time. The healthcare workers are real people with jobs, they’re volunteering their own free time to answer questions. They will answer all the questions they can, as quickly as they can, but it might take until the next day.

If two students ask the same question then we’ll dupe one, adding the student’s name to the original question. So your name may be there but not your exact words. The healthcare workers may also have answered your question in their profile.

If you think your question hasn’t been answered because of a technical problem, please email emily@mangorol.la for help.

Chat seems to be blocked, what can I do? (Cookies and iPads)

Lots of problems can be caused by cookies not working on your machine. Make sure your browser (Safari, Firefox etc.) has cookies turned on, so you are accepting them. This tends to be the main problem when using iPads.

With an iPad, go to Settings / Safari / Accept cookies – From visited (or Always)
Apple’s advice for using Safari on iPad

There are a few things that are most likely stopping the chat system from working. They are quite techy so you may want to refer your IT support technician to this page:

1. The chat system uses Javascript. You need to have Javascript enabled and this is normal.

2. Many schools use net filters based on keywords such as chat. Please ask for *.imamedic.uk to be whitelisted.

I’m having problems with the website. What should I do?

Lots of problems can be caused by cookies not working on your machine. Make sure cookies are turned on.

You may occasionally not be able to see the latest pages or answers. Usually clicking refresh will sort it out. If not, try clearing the cache (Tools>options>clear cache or clear/delete private data, in most browsers).

If you’re still having problems please email admin@imamedic.uk or visit the staffroom between 9-5 during the event.

Why are the healthcare workers in the Gallery in that order?

The participants appear in the Gallery in reverse alphabetical order (we mean, people called Z first and people called A last). This is because research has shown that people whose names begin with letters near the start of the alphabet tend to be more successful in life (http://www.quirkology.com/UK/Experiment_surname.shtml). Maybe because they are always first in lists!

Here at I’m a Medic we think life should be more fair, and we try to do our bit to make it fairer. So we are putting the people from the end of the alphabet first for once.

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