Teachers’ frequently asked questions

How do I log in?

First apply to take part. We only send log in details to teachers who are allocated classes in the event. You will be emailed your username and password. Click “Log In” at the top right of this page, and enter your log in details.

I’ve forgotten my password, what do I do?

Don’t worry, there’s various things to try:

  1. We emailed a copy of your username and password when we allocated you a place in the event. If you can, go back and check that email.
  2. If you’ve deleted that email, or you can’t check it at the moment, then click on the forgotten password link and we can email you instructions to re-set your password.
  3. If that doesn’t work then you can email us at admin@imamedic.uk telling us your name and username.

What is this site about?

I’m a Medic, Get me out of here will give school students across the East Midlands the opportunity to meet and interact with healthcare workers in the NHS. Through reading profiles, questioning, and taking part in live chats, school students will see healthcare workers as people like them, and begin to see a career in the NHS as something for them.

Students challenge the medics over fast-paced online text-based live CHATs. They ASK the medics anything they want, and VOTE for their favourite to win a prize of £500 to spend on further public engagement.

You can only talk on the site if you are one of the students, teachers or healthcare workers who are taking part. And you can only vote if you are one of the students, but anyone can look around and read what is being said. Go on, have a look. From the main log in page, just pick a zone and browse around!

During the event young people use web technology they feel comfortable with, to ‘meet’ healthcare workers. They ask questions and have live chats, and then vote for their favourite. The winning healthcare worker will receive £500, to be used on public engagement.

I’m a Medic brings people together, gives young people a voice and teaches them about careers in healthcare in a fun, memorable and engaging way.

I’m a Medic, Get me out of Here! is produced by Mangorolla CIC and Gallomanor, specialists in helping organisations engage their communities.

What can I do on the site?

Students can:

  • ‘Meet’ the healthcare workers
  • ASK them questions
  • Let healthcare workers know their opinions
  • Find out what real healthcare workers are like and what they do all day
  • Engage in live discussion about real-life healthcare
  • CHAT live with healthcare workers and ask them questions
  • Choose which healthcare workers they think should get £500 by VOTING for the person they want to win
  • Enter a contest to win £20 in gift vouchers
  • Find links to career information, and study help, on the web

Healthcare workers can:

  • Engage with students
  • Contribute to education and careers advice
  • Hear what students and teachers have to say about healthcare
  • Hear about the work other healthcare workers are doing
  • Get awarded £500 to spend on public engagement if they impress the students enough!

Teachers can:

  • Show their classes how healthcare works in the real world
  • Download and use lesson plans and resources
  • Get support for teaching the Working Scientifically part of the curriculum
  • Make science lessons fun!

We hope everyone will find I’m a Medic, Get me out of Here! useful, engaging, and enjoyable. Explore the site, check out the healthcare workers’ profiles, the live chats and all the questions that have been asked before, and… have fun!

How can I book a live chat?

To make a booking you first need to log in.

  1. Once logged in go to imamedic.uk/live-chat where you should see the live chat booking form.
  2. Fill in the details for your class’s desired chat.
  3. Click ‘Request booking’.
  4. The form will ask you to check the details, and confirm these are correct. Click confirm.
  5. You will see a confirmation, and we will email the details to you.
  6. If you wish to cancel a chat, email us at admin@imamedic.uk.
  • We’ll give every class one live chat
  • We find that 30 minute chats are most popular, although 20 and 40 minute chats also work well
  • We can only run one live chat at a time in each zone, and will leave 10 minutes between chats ending and starting to give time to close and reopen the chat
  • We’ll run a maximum of 3 chats per day in each zone
  • To see what live chats are already booked you can filter by zone and/or date using the Bookings box on the right of the page. Please check your desired time slot is free before making the booking using the form below.
  • Please request your live chats before the event starts so we can do our best to fit them in
  • If you request live chats once the event has started we will try to fit them in, but cannot promise anything
  • Please do let us know if for any reason, such as illness, you’re unable to make a live chat. We can then let the healthcare workers know so they can get back to their day jobs!

What sort of questions should students be asking?

We aren’t prescriptive. It’s good that students feel emboldened to ask the questions they really want to! We’ll take out gratuitously rude ones…

But the idea is that they learn about how careers in healthcare REALLY work by talking to real healthcare workers, get to know them as people, and also learn some substantive STEM in the process.

Are there any IT checks we should do before the event?

Problems with the site are rare, but we have designed some brief checks which you can do well before the event begins, so that we or you are able to sort them out painlessly. The checks are detailed on the Accessibility page.

Chat seems to be blocked, what can I do?

There are a few things that are most likely stopping the chat system from working. They are quite techy so you may want to refer your IT support technician to this page:

The chat system uses Javascript. You need to have Javascript enabled and this is normal.


If you’re having an issue, it is likely that your school is blocking it on your school networks.

A simple work around would be to add these URLs to your school network whitelist. If your school has an IT technician, please ask for this list of URLs to be added to the school’s whitelist:


Please contact us on 01225 326 892 if you’ve checked this and it still doesn’t work.

I’m having problems with the website. What should I do?

Lots of problems can be caused by cookies not working on your machine. Make sure cookies are turned on.

You may occasionally not be able to see the latest pages or answers. Usually clicking refresh will sort it out. If not, try clearing the cache (Tools>options>clear cache or clear/delete private data, in most browsers).

If you’re still having problems please email admin@imamedic.uk or visit the staffroom between 9-5 during the event.

Why are the healthcare workers in the Gallery in that order?

The participants appear in the Gallery in reverse alphabetical order (we mean, people called Z first and people called A last). This is because research has shown that people whose names begin with letters near the start of the alphabet tend to be more successful in life (http://www.quirkology.com/UK/Experiment_surname.shtml). Maybe because they are always first in lists!

Here at I’m a Medic we think life should be more fair, and we try to do our bit to make it fairer. So we are putting the people from the end of the alphabet first for once.

Can the students win anything?

In each zone we pick a student winner at the end of the event. This is the young person who, in the opinion of the moderators, has asked the best questions and participated fully in the event!

The student winner gets £20 gift voucher. Headteachers in the past have made a big thing out of presenting the vouchers to the winning students so encourage yours to be active out of class and it could be someone from your school who wins in your zone!

How do I give feedback?

All feedback is greatly appreciated. We take everything you tell us on board and this helps us to make the event even better each time. Positive comments are also very welcome and make us feel good about all the work that goes in.

If you have any comments please email us at admin@imamedic.uk. We look forward to hearing from you!

What’s all this about £500 prize money?

The winning healthcare worker in each zone (as voted for by the students) wins £500 to be spent on a public engagement project.

Students can find out what the healthcare workers plan to spend the prize money on by looking at their profile and cast their vote for their favourite.

We ask winners to write a short report that we’ll put up on the website (you can see examples from our sister project on the I’m a Scientist site), to tell the students who voted for them how they spent the money.